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More About ePost
- What is ePost?
It is an internet based postal service that allows you to send letters to
people using their physical or P.O. Box address, as opposed to their email
addresses.
- How does it work?
You create a letter from the ePost website and indicate the full physical or
postal address of the recipient and press 'SEND MESSAGE'. A physical letter
will be automatically printed, machine sealed and dropped into the post bag
at the speed of email. The mail is then delivered to it's final destination
using the Express Mail Service (EMS).
- Getting Started
To send ePost mail you can buy ePost coupons, called session-credits, from any one of Zampost\'s post offices.
With these coupons you will be able to log onto the ePost site and send 1 letter worth the value of the
coupon. To go to the Session-Credit login, Click Here, then supply your coupon password on the left.
Alternatively you can setup a personal ePost account, where you will be able to maintain a balance
of ePost credit to send as many letters as your balance will allow. To create your own
ePost account, Click Here.
Your account will be opened and ready for use when credit is bought, from any of the Zampost offices.
To log on to your ePost account, Click Here then supply your username and password on the left.
- Where can I make Payments from?
You can credit your ePost account by making payment at any of the major post
offices.
You may also make payment at a registered ePost vendor
Other modes of payment are being devised and will be made available as they
come into effect.
- Using the service
You can use ePost 24 hours a day, seven days a week! Just log on to the
ePost website and click on 'write mail'. Type your mail, indicating the
recipient's address and click the 'send message' button.
- Keeping track of your account
It is done online. Click on the 'Account Status' button to see the status.
This will also display detailed transactions made, the cost of each and your
balance.
- How much does ePost cost?
Sent mail is divided into 3 categories:
Local Post Box Delivery (Postal Address), Local Physical Delivery and out of
Town Delivery (Postal and Physical Address). Click here for current rates.
Recipients do not pay anything.
- Can I allow others to use my private account?
An entire family can use one ePost account! Just share the password to your
private account. You do not necessarily need to create accounts for every
member of the family. One account is enough! You may also share your account
with friends.
- Where is ePost available?
Yes, ePost becomes available anywhere in the world simply by logging onto
the ePost website. To send messages to Zambia you only require an active
account. Please note that the delivery of ePost mail is only done within
Zambia.
- How about the issue of privacy?
All messages are encrypted to a high standard. The whole printing process is
automated. Mail is automatically printed and machine sealed. Think of it as
email into EMS post bag instead of a computer email inbox.
- What if the delivery address is wrong?
The mail will be returned to the sender, if the destination address is wrong
or if the recipient refuses to accept the delivery.
For further enquiries contact:
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